Please note that the clinic is located on the first floor of the building and there is no lift on site, please contact in advance if you need assistance with attending

All bookings can be made, cancelled and rescheduled online and are subject to a 48 Hour Cancellation Policy

Any cancellations made within 48 hours of the appointment time will be subject to a charge equal to 50% of the appointment value

Not showing up to your appointment on the day will incur a charge equal to the full value of the appointment

In the event that the therapist is unwell or if the space or conditions deemed unfit for work, your appointment cancelled with as much notice as possible will rescheduled as soon as is possible via prior arrangement with you

If you are unwell with a transmissible condition, you must cancel your appointment and may be subject to cancellation fees if appropriate. Bringing illness into the clinic puts the therapist, therapist’s family, and other clients at risk and so is strictly prohibited. Should you arrive at your appointment and are visibly unwell, you may be refused treatment and charged the full value of the appointment

Intoxication or drug use prior to your session is strictly prohibited and may result in you being turned away from your appointment, with any appropriate charges applied

If you have any concerns regarding any conditions or symptoms that you feel may act as a contraindication to receiving treatment, please contact the therapist directly with as much notice as possible before your appointment. Cancellations, or treatments that cannot proceed on the day, as a result of contraindications may be subject to the appropriate cancellation fees